Registered email address

General
1

I’ve recently been forced to change email provider.

I’ve been able to change the email on the ‘forums’ but I don’t see a way to change specifically the email under which the programs are registered. Is there a way to do that separately? Or does changing it on the Forum side do the same on the ‘program’ side…

Thanks Richard

2

Hi,
I’ve updated your (download) login email address using the one you used here and which was also included in your auto-reply (to the update notifications). Could you please verify that you can log on to the download page.
Both places can use different ones, so it’s not automatic.
Thanks
JP

3

Thanks for this. I’ve used my new email address successfully so the change you have made has worked.

Interestingly on successful login it says to me “welcome *****************@ubc.ca” (i.e. it calls me by the old email address). However this isn’t a functional issue so that’s ok!

Cheers Richard

4

Some advice to avoid spam: don’t publish your e-mail address in forums.

Great software and great support.

Have a nice day

5

Yup… as that address will shortly be non-functional I didn’t think too carefully through the issue but even in that circumstance it was still unwise. Thx for deleting it.

R